Well after over a year of talk, meetings, briefings and other stuff it’s finally been announced who’s won the contract to provide HR, recruitment and other services to the BBC…..yes, as from 1st April I’ll be owned by Capita (and not the cool snowboard company Capita), and joy of joys they’re planning on sending us to Belfast! Now I know I’m slightly insane and drive from Essex to Tamworth on a regular basis but I think even I’d be pushing it to travel there from Belfast on a regular basis! Obviously they’ll try and re-home us in other business areas if we don’t want to relocate to Belfast, so I may get lucky and find myself moving closer to Tam or Cas…who knows. For those that are interested I’ll post the press release below…..for those reading that have any sway in dome building, please build one in Belfast in the next 2 years just in case I end up there!
BBC appoints Capita for 10 year HR outsourcing contract
The BBC has announced today that it has selected Capita as its preferred supplier, for a 10-year HR Services Contract.
The deal means Capita will work closely with BBC People, the department responsible for the BBC’s people strategy, to deliver many of the BBC’s HR services across the corporation for the next 10 years. The service centre for the new arrangement will be located in Belfast, currently one of the Capita centres for BBC activity. Around 260 jobs will be transferring to Capita and 100 new jobs will be created in Belfast.
The BBC expects to save in excess of Â£50m over the life of the contract.
Under the new contract Capita will deliver a full range of HR services to the BBC including recruitment; the administration of pay (excluding pensions); some aspects of staff development; occupational health and other services. The contract with the Capita is due to become operational from April 2006, subject to contract signature.
Stephen Dando, Director, BBC People, BBC, commented: “This deal marries both our expertise in Human Resources with the resource and expertise of a leading player in business process outsourcing. The value created from this deal is a significant step for us in ensuring the BBC is fit for the future and continues to invest in creating innovative programmes and services for our audiences.
But this deal is about much more than that, it is about creating the right platform for BBC People to enhance its strategic and valued contribution to the BBC.
We look forward to strengthening our relationship with Capita to deliver our HR vision over the next decade.”
Rod Aldridge, Executive Chairman of the Capita Group Plc, said: â€œCapita is delighted to have been chosen to support the BBC in delivering their HR services to meet the current and future needs of the corporation. Capitaâ€™s service transformation skills and breadth of HR services, combined with the expertise of BBC People, will enable us to deliver enhanced services alongside significant cost efficiencies. We look forward immensely to working with BBC People and extending our already strong relationship with the BBC. â€
Notes to Editors
Capita is an existing strategic partner for the BBC and already provides a range of services including licence fee collection.
The contract is for a period of 10 years with the option to break at year 5.
The procurement process follows an internal BBC People review which proposed that a number of services should be outsourced. The review team identified this as one of the measures to help put extra resources into programmes as part of the BBCâ€™s plans to transform the organisation into a simpler and more creative digital broadcaster.
About BBC People Division
BBC People was formed in 2001, bringing together for the first time the vast majority of the BBC’s functional HR specialists. The Division supports the whole employment process. It supports around 25,500 BBC staff, and casually engaged individuals based within multiple UK locations and internationally, and deals with the significant ‘churn’ associated with new hires/leavers.
Around 260 BBC employees will be transferring to Capita
Around 100 jobs will be created in Belfast
Details of the BBC HR services for procurement:
Recruitment: Full recruitment process including attracting and selecting candidates, offers, recruitment marketing (including events and work experience) and contract administration.
Remuneration: Including pay administration and transaction, benefits administration (excluding pensions), pay and benefits enquiry management.
Development: Specifically, 360 degree assessment and feedback, outplacement, training and development for broadcast engineering skills, technical services.
HR administration services: HR process administration, provision of HR information, guidance on HR processes and routing of other enquiries.
Relocation: Management of relocation assignments.
Occupational health services: For example, sickness and absence management, risk management, case management, ergonomics advice, physiotherapy, health education and overseas travel.
Disability access services: Provision of assessments and facilitation and other access support to disabled staff.
The Capita Group Plc is one of the UKâ€™s leading providers of business process outsourcing and professional support services. The Group’s service capabilities encompass administration and customer services, financial services, human resource services, ICT and software services, property services, advisory services, change management and business process re-engineering delivered to both public sector and private organisations. With over 25,000 employees at more than 240 offices across the UK, Ireland and India, Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2004 of Â£1,285 million.
Capita employs over 2,500 HR professionals and provides complete end to end managed HR solutions as well as standalone services. HR capability spans HR administration, payroll, recruitment, outplacement, benefits, training, pensions administration, occupational health services and consultancy.
Capita has been a service delivery partner of the BBCâ€™s since 1998, administering the BBC Information Service since then and administering the TV Licensing service since 2002.
Capita has secured a number of awards including Best BPO Services Provider 2004. Further information on The Capita Group Plc can be found at: www.capita.co.uk